Frequently Asked Questions
Ask the Experts – Frequently Asked Questions
Our expert technicians are available to help you with whatever your needs are when you come in for your complimentary consultation. If you have questions, we’ll answer them. To help you out, we’ve put together some of the most commonly asked questions we receive and answered them below.
The laser systems we use are:
- Ndyag Profile which is manufactured by Sciton
- Light Sheer ET which is manufactured by Lumenis
- Light Sheer Duet which is manufactured by Lumenis
The light system we use:
- BBL – Broad Band Light which is manufactured by Sciton
The laser systems we use can treat all skin types, however each system is ‘best suited’ for certain hair and skin types.
- 1064 Ndyag:
Our Ndyag Profile™ Laser uses the longest available, deeper penetrating 1064 nanometer wavelength. The Sciton Profile™ Laser reaches even the deepest hair roots, which can be 4-6 mm below the skin surface in some cases.
The long 1064 nanometer wavelength of the Sciton Profile™ Laser makes it possible to safely and effectively treat all people — even those with tanned, very dark or black skin.
Sciton Profile™ Laser also allows the operator to adjust the duration of the pulse of laser energy to best suit the thickness of the hair shafts on different parts of your body. Some older laser systems lack this degree of fine control.
The Sciton Profile™ Laser cooling system provides an extra margin of safety and comfort with the chill plate and a clear view of the area to be treated.
It is best suited for darker skin types, clients with an active tan and Black hair of any thickness.
- Light Sheer ET:
Our Light Sheer ET has a depth of penetration at 800 nanometers. It is the ideal depth for laser hair removal. It only treats the safest at a lighter color skin, skin that has been out of the sun for a month. It works best on Black, brown, hair that is coarse or medium in thickness.
It has a small treatment area so works well with smaller body parts or areas that are uneven.
- Light Sheer Duet:
Our Light Sheer Duet also has a penetration depth of 800 nanometers. It also only treats the safest on lighter skin tones and skin that has been out of the sun for one month.
Light Sheer Duet works best with black, brown hair that is coarse, medium or fine in thickness.
It has a larger treatment area so is much quicker than our Light Sheer ET. It is a vacuum assisted system pulling the target closer to the surface of the skin, therefore using less energy and making treatment much more comfortable.
We only have one light system that we use for permanent laser hair removal.
- Broad Band Light (Intense pulsed light):
Our BBL system uses flash lamps producing a spectrum of light energy rather than laser light. Its depth of penetration ranges from 590 nanometers to 690 nanometers.
It only treats safely when skin has been out of the sun for 1 month.
BBL is a much shallower system than our laser systems, therefore it is best suited for finer hairs of any color. The reason why it is best suited for finer hairs is because ‘typically’ the softer and finer the hair, the shallower the root.
What is electrolysis?
It has been said that: “Removing hair by electrolysis is like mowing grass — one blade at a time!”
With electrolysis, the operator inserts a needle into the hair follicle and tries to have the needle tip reach the hair root. The operator then triggers a small electrical charge to disable the hair root. The hair from that follicle is then removed with tweezers. There can be considerable variation in the results between electrolysis therapists, and the rate of permanent hair loss has been reported to be from 15 to 50%. Electrolysis can be a tedious process and is a difficult undertaking for some clients. Even a small area like the face, for example, in the case of a woman with heavy facial hair, could require electrolysis for 2 -3 hours per week for 2 years, with further treatments over an undetermined period of time, for a total treatment time exceeding 210 hours. Despite its popularity over the past two decades and its use for over 100 years, there is little in the medical and scientific literature about electrolysis.
Hair removal is much faster with a laser because each “pulse” of laser or light disables a large numbers of hair follicles. Pulses can be delivered as often as twice every second. Electrolysis operators can only treat those hairs that they can see and which they can reach the follicle through the hair shaft. All of our systems treat hair in the “active” phase, even if the hair has not yet reached the surface of the skin, is “ingrown”, or if the hair shaft is not straight.
White hair does not respond at all to treatment – so get your unwanted hair removed before it turns grey or white!
The number of treatments required to obtain optimal results varies with hair density, hair color, skin types, the treatment area and your hair growth cycle. The density of your hair and its growth cycle are affected by many things such as your age, ethnic background, hormones or medications. Laser treatments impair the growth capacity of hair follicles when they are in growth cycle at the time of the treatment. All hair follicles are not active at the same time. Typically your hair growth cycles are shortest in face and neck. Followed by the torso area and the longest growth cycle being the legs.
If you are coming in for your face and or neck, your intervals will be 5 to 9 weeks. Torso area 8 to 12 weeks and legs being 10 to 14 weeks. If you are being treated sooner than our suggested time frame, you will be spending more money than you need to. As well, you will end up with a large amount of “stunted hair growth” rather than true permanent hair removal.
To get the best results for the smallest number of treatment sessions, please read these guidelines below carefully!
- AVOID WAXING/SUGARING/PLUCKING.
Basically anything that pulls the hair from the root. Without the ACTIVELY GROWING hair root there is no highway for the heat from the laser to enter the follicle.
- AVOID TANNING. Having a tan with our machine is very safe and not a problem. We treat any and every skin type from African American to Scottish and everything in between. But, the lighter the skin at the time of treatment, the better the laser carries through the skin to the hair roots where it is needed.
- TIMING, TIMING, TIMING!! It is so very important to keep the treatments consistent. It takes approximately 8 to 12 weeks for the body, 5 to 9 weeks for the face and 10 to 14 weeks for legs to develop the next crop of active hair roots and develop the pigment which is the target. There is no problem having your treatments more frequently but they will be less efficient and you will essentially need more treatments to complete the process.
With the SCITON PROFILE SYSTEM, treatments can be virtually pain free. There is a chill plate that is approximately 5º C. It is used pre\during\post treatment. The heat from the laser is what causes pain, so with the area being chilled, you don’t feel any pain. The Light Sheer Duet is also a very comfortable treatment due to the vacuum system that pulls the target closer to the laser, therefore needing less energy resulting in less heat build up.
That being said STRESS can also be a factor in whether or not you feel any discomfort. Keep in mind that having a “bad day”, lack of sleep and/or food or any other situation that promotes stress may lead to some discomfort. When it comes to treatment day, remember to have a good night sleep, food in your tummy and a smile on your face.
The hair on our body grows in cycles. There are three phases of hair growth per cycle. They are:
The first phase of the cycle is when hair removal works. It is the only phase of the cycle where the hair is still attached to the follicle. The heat from the laser then travels down the shaft of the hair and penetrates the follicle. When this happens, the heat will put the follicle into a permanent state of dormancy and hair will stop growing. The percentage of hair in the Anagen phase is not the same for every body part. This is one of the reasons why you need to have multiple treatments.
These systems are flash lamps producing a spectrum of light energy rather than laser light. BBL is much broader (shallower) therefore the treatment is often best used for shallow hairs. BBL is best suited for finer hairs because ‘typically’ the softer and finer the hair, the shallower the root. If BBL is used to treat coarser hairs, it may lead to stunting rather than eradicating hair follicles. When this happens, there is often an unacceptable amount of hair re-growth, even after many treatments. The reason why BBL systems may stunt coarse hair is because the root in coarser hair is ‘typically’ deeper. BBL is a shallower system therefore not the best suited.
- Solar lentigines
- Age spots
- Telangiectasia/facial veins
- Café au Lait macules/brown spots, birthmarks
- Port wine stains
- Hemangiomas/red spots
- Burn erythema
- If at least 24hrs notice is given, services will be cancelled without charge
- If less than 24hrs notice is given, $25 per every 15 minutes is charged
- If at least 48hrs notice is given, services will be cancelled without charge
- If less than 48hrs notice is given, $25 per every 15 minutes is charged
- Booked consults need 24hr to cancel during the week and 48hr for weekends and holidays and appointments over 2 hours.
- If under the 24hr or 48hr time frame, there is an $80 plus tax fee that is applied to a credit account that can be used for future services.