We all love what we do here at Urban Body Laser. Please take some time before you come to meet our staff. Find out what our favorite things in life are, why we love our jobs and maybe be inspired by some of our life’s experiences.
Janiece
Manager and Trainer, since 2004
Certifications:
2005
- Laser Hair Removal Basic, Sciton Ndyag clinical trainer Katherine Woodcock RN
2006
- Laser Hair Removal Advanced, Scition Ndyag clinical trainer Katherine Woodcock RN
2008
- BBL Basic Level – Laser Hair Removal, Photorejuvenation, and Skin Tightening• BBL Advanced Level- Laser Hair Removal, Photorejuvenation, and Skin Tightening
2010
- Sciton Joule Platform – Basic level Laser Hair Removal and Multi-Pass Photorejuvenation with Dr. Bitter Jr
2011
- Scion Joule Platform – Advanced level Laser Hair Removal and Multi-Pass Photorejuvenation with Dr. Bitter Jr
2012
- BBL Photofacial Multiplepass Protocol Advanced, Laser Hair removal with BBL and Multiple Pass photorejuvenation treatments with Dr. Bitter Jr
- Lightsheer Duet and ET Laser Hair Removal with clinical trainer Teresa Maloney
- Lightsheer Duet and ET Advanced Laser Hair Removal with clinical trainer Teresa Maloney
2014
- Advanced Laser Safety and the Biophysics of Laser Application – John Hoopman, Certified Medical Laser Safey Officer
What is your primary role at Urban Body Laser?
I help our technicians stay up to date on the latest protocols and research studies for Laser Hair Removal and Skin Rejuvenation. We are bullish about our technicians staying on top of their continuing education so that our guests are in safe educated hands.
The depth and breadth of our capabilities increased exponentially when Urban Body went the extra mile and bought our fourth machine. However, machines are only as good as the people using them. Our technicians create magic with these machines because they know them inside out.
What’s your favourite part of the job?
The love and respect that we all have for each other – we’re like a family.
Do you have a favourite work memory?
Last fall when Urban Body Laser celebrated its 10th birthday and the staff surprised us with a scrapbook that they put together. They filled it with memories and pictures and letters from almost the entire staff that have been here over the years. It’s so beautiful! Now I have all these great memories at my fingertips.
Urban Body sells some great products. Do you have a favourite product? Anti-aging Serum from Colorscience! I wear it every single day. It has sunscreen, hydrator, bronzer and a corrector all in one. I absolutely don’t know what I would do without it! I’m not kidding.
Favourite colour?
Pink
Favourite song?
There are so many because I love music but if I have to pick one, I would pick Michael Jackson’s “Man in The Mirror”
What’s your favourite band/artist?
Micheal Jackson, Sade and Kenney Chesney (sorry I couldn’t just pick just one)
What about hobbies?
Yoga, working out at the gym, playing with my two girls and spending time loving and appreciating my husband, family and friends.
Coolest thing you’ve done?
Walked on coals and did not get burned.
Biggest accomplishment:
My family.
Your hero is…
My Husband. He inspires me with his wisdom, his knowledge, how he overcomes obstacles, and his love for me and our girls. If I’m having a hard day, I go to yoga, I think about him and I always feel as though I can conquer the world!!!
What would you like people to know about what you do.
That I absolutely love what I do. We change people’s lives. Not just by removing hair, fine lines, wrinkles, age spots, acne etc, but because we go the extra mile to inspire them. We share stories about ourselves and they share stories with us. Our guests become our friends. We laugh together and even sometimes, we cry together. It’s a wonderful thing to be a part of something that’s so special. I feel it everyday when I walk through the door at Urban Body and I know in my heart that our guests do too!
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Jason
Productivity Manager / Business Development, since 2004
Certifications:
2005
- Laser Hair Removal Basic, Sciton Ndyag clinical trainer Katherine Woodcock RN
2006
- Laser Hair Removal Advanced, Scition Ndyag clinical trainer Katherine Woodcock RN
Wow, that’s a serious job title. What does it entail?
It boils down to 3 words – Effectiveness, Efficiency and Productivity.
It covers everything from how easy it is for people to contact us, how easy it is to book an appointment, how easy it is get an appointment.
It’s things like:
- Standing behind our services
- The advanced training of our technicians
- Making sure we have the best equipment available.
I’m always scanning the horizon to find the latest innovations in laser hair removal. It’s my job to make sure that we have the most effective equipment available and that we are up to date on the latest treatment protocols.
To my knowledge, Urban Body Laser is the only clinic in Vancouver that has 4 different (laser) machines to work with. Believe me, that was a big decision to make – the machines are very expensive and it meant more training for our staff – but we realized that there was a segment of the population that no one in the city was able to help. So we bit the bullet and made the investment in the machines and the training. It was a good move. Every time we treat a guest with this newest machine, we high five our decision and get to work.
How do you measure success?
The obvious measurement are our sales figures. Urban Body Laser has been in business since 2004 and you don’t stay in business if the business isn’t profitable.
But the most rewarding measurement is seeing how laser hair removal can change lives.
Some of the stories are heart wrenching – it’s difficult to convey how unwanted body hair can destroy a person’s confidence. Once they make the decision to take control, watching their confidence grow with every treatment is amazing.
We received over 250 customer reviews last year and every one of them are on our website. Lots of glowing reports but there are a few blemishes – which is ok because if we don’t know that we disappointed someone, we can’t make it right. And we want it to be right.
As a guy do you use any of the skin care products that Urban Body sells?
I sure do. My favorite is Osmosis Clarify – for blemishes and oily skin. It makes a big difference in my skin.
Now let’s find out a bit about the Jason outside of work. What’s your favourite colour?
Rainbow.
Hmmm, I’ve never thought of rainbow as a colour… What are your hobbies?
Weight lifting, hiking, competitive shooting.
Coolest thing you’ve ever done?
Drank from the Stanley Cup!!
Favourite meal?
Breakfast.
Biggest accomplishment?
Creating the life I have today. Getting married, starting a family, my friends and the role I play in the success of Urban Body Laser. I don’t take any of it for granted.
NICOLA
Joined UBL: January 2017
Job title: Medical Esthetics Technician
Favourite part of the job:
That i get to learn something new everyday, with amazing like minded people!!
Favourite UBL product:
Going to have to be the matte moisture!! fights against acne prone skin (me!!!), while keeping my oil production under control! !
Favourite band/artist:
Frank Ocean
Hobbies:
Impromptu dance parties, trail running, baking cookies
Coolest thing you’ve done:
Walked through the redwoods national park and hugged a bunch of trees <3
Biggest accomplishment:
Crushing some medical obstacles! 4 rounds of radiation and coming out on top! always believing in myself has in turn made me work hard towards being a self sufficient and successful woman.
My hero is…
My dad! he taught me to always be honest, to always be courageous, and to do all things with love.
Favourite colour:
Mint green
Favourite food:
Anything and everything in large quantities
What’s next?
I don’t even know what i’m having for dinner tonight! but striving for a long, healthy, and happy life.
KATIE
Joined UBL: November 2017
Job Title: Guest Services Specialist
What does looking after the “front end” of the business entail?
Making sure that every guest that walks in is greeted with a smile and feels comfortable being here:) It’s also important to me to have clear communication with all of our Guests and Technicians! Just want to ensure that the days run as smoothly and proficiently as possible:
Favourite part of the job:
Seeing all of the guest so happy with their results and always laughing with the girls. On our breaks we laugh at the silliest things and I loooveeee it
Favourite product that UBL sells:
Balance Cleanser and All Calm
Favourite memory (work):
Collecting jackets, toys and clothes for our Coats for Kids fundraiser that we donate to the Vancouver Christmas Bureau! When the volunteer came to pick up all the donated gifts he was telling us stories about how excited the kids get and all of the joy it brings the families
Favourite colour:
baby blue, pale pink
Favorite song:
Simple Things by Miguel, Over by Drake
Favorite band/artist:
Drake, Chance the Rapper
Coolest thing you done:
Competed for Team Canada at the Youth Olympics in Singapore for Track and Field!
Favourite food:
A good Burger, Sushi, or Anything Sweeeeet
Biggest accomplishment:
Getting a Scholarship to my Dream School – UCLA!!
What’s next?
NO IDEA! Just trying to live, work and be happy in Vancouver!
SARA
Joined UBL: Feb 2016
Job Title: Medical Esthetics Technician
Favourite part of the job:
Helping our guests feel more confident whether it be through helping them achieve that flawless complexion or help them reach their hair loss goals ❤
Favourite UBL products:
Balance cleaner – couldn’t live without R3 Derma Boost serum. Sunforgettable SPF stick.
Favorite band/artist:
This is constantly changing but I ❤ Hip-Hop & country music (total opposite, I know)
Hobbies:
Hiking, travelling, going to the gym, spending time with my boyfriend and dog.
Coolest thing you done:
Visited a bunch of temples in South East Asia, drive a Ferrari 488 through the Red Canyon in Vegas.
Biggest accomplishment:
Moving to BC to work towards my goals and become a certified laser technician/medical aesthetician.
My hero is:
My Mother and Grandmother – these two women have been such a rock for me. They are caring, selfless, supportive and I hope to be a reflection of them.
Favourite colour:
Pink, blue, purple – I love all colours though!
Favourite food:
Soups – ramen, veggie pho, seafood – oysters & sushi ❤
What’s next?
I’m going to continue to live a healthy life, learning as much as I can, constant growth, working on being better than I was yesterday.
JADE
Joined UBL: 2009
Job title: Medical Esthetician – Laser Hair Removal and Skin Rejuvenation, Anti-Aging Technician
Certifications:
2009
• Professional Esthetics/Spa Therapist – Blanche Macdonald Centre
2010
• Sciton Joule Platform with Dr. Bitter Jr
2011
• Scion Joule Platform Advanced with Dr. Bitter Jr
2014
• Lightsheer Duet and ET with clinical trainer Teresa Maloney
• Lightsheer Duet and ET Advanced with clinical trainer Teresa Maloney
• Advanced Laser Safety and the Biophysics of Laser Application with John Hoopman, Certified Medical Laser Safey Officer
Favourite part of the job:
Getting to help guests & seeing how happy they are with their results
Favourite UBL product:
The pressed compact, because it has the most amazing coverage that isn’t cakey at all, and is healthy for the skin
Favourite song:
Thinking Out Loud by Ed Sheeran
Favourite band/artist:
At the moment Sam Smith but I will forever love Bob Marley and 2Pac
Hobbies:
Working out at the gym, yoga, spending time with my friends and of course spending time with Loca, my French Bulldog.
Coolest thing you’ve done:
Went to Mexico and built houses for under privileged families.
Biggest accomplishment:
Walking… Across hot coals and not burning my feet! And facing my fears, moving out of Penticton to start a new life in Vancouver
My hero is:
My mom. Because she is the strongest, most inspiring woman I know.
HARDIP
Joined UBL: June 2019
Job title: Medical Aesthetician
Favourite part of the job:
talking to everyone and seeing others happy! And being part of this fun group of girls 🙂
Favourite UBL product:
microderm exfoliant & sunforgettable brush
Favourite UBL memory:
making new memories everyday with the girls, every day is different!!
Favourite color:
baby pink
Favourite food:
cinnamon buns
Favourite song:
Day ‘N’ Nite Kid Cudi
Favourite band/artist:
Partynextdoor & Travis Scott
Hobbies:
working out & organizing
Biggest accomplishment:
getting my esthetics diploma
My hero is:
My mom
What’s next?
Figuring this thing called life out & living everyday to the fullest!!
ASHTIN
Joined UBL: March 2020
Job Title: Medical Esthetic Technician
Favourite part of the job:
I get to make new connections with guests and I love my UBL familia. I feel great coming to work every day.
Favourite UBL product:
That’s a hard one since I’m obsessed with so many! If I have to pick just one, I’d say my favourite is the Illuminating Serum. Being a little darker in skin tone I know I’m prone to hyperpigmentation and sun spots and having a bright and even complexion is very important to me. It doesn’t just heal but it protects! It’s a win win.
Favourite Band/Artist:
I have a huge respect for ALL music but some old favourites of mine are Aaliyah, TLC, Destiny’s Child and Blackstreet. I enjoy many more and not all old school but the list is endless.
Hobbies:
I love to cook especially for others and recently got into baking! I also really enjoy drawing, playing video games and can watching cartoons be a hobby? Cartoons are the best:)
Favourite Memory (work):
When the whole UBL fam went all over downtown and put up “Take what you need” & “Pass on the kindness” posters. Truly an awesome experience:)
Coolest thing you’ve done:
Explored an old pirate ship in Mexico
Biggest Accomplishment:
Graduating the esthetics program at the top of my class and then finally moving my career into medical esthetics like I had planned:)
My Hero is:
My dad; he’s so strong, yet so compassionate and caring. He works very hard every day, never letting himself take a break and never complains. I know I can count on him for anything and that he will always be there for me. He’s taught me strong work ethics, empathy and how to be brave and push past my fears.
Favourite food:
I love anything grilled or BBQ’d and I love spice! I’d say as polar opposite as they can be, I’m also a big sushi snob. Sushi is bomb.com.
What’s next:
I don’t know exactly what’s coming next but my goals are to continue to learn and grow as a medical esthetician and work on building a future for myself and my future family.