Meet our Staff

Certifications:

2005

• Laser Hair Removal Basic, Sciton Ndyag clinical trainer Katherine Woodcock RN

2006

• Laser Hair Removal Advanced, Scition Ndyag clinical trainer Katherine Woodcock RN

Wow, that’s a serious job title. What does it entail?
It boils down to 3 words – Effectiveness, Efficiency and Productivity.
It covers everything from how easy it is for people to contact us, how easy it is to book an appointment, how easy it is get an appointment.
It’s things like:

• Standing behind our services
• The advanced training of our technicians
• Making sure we have the best equipment available.

I’m always scanning the horizon to find the latest innovations in laser hair removal. It’s my job to make sure that we have the most effective equipment available and that we are up to date on the latest treatment protocols.
To my knowledge, Urban Body Laser is the only clinic in Vancouver that has 4 different (laser) machines to work with. Believe me, that was a big decision to make – the machines are very expensive and it meant more training for our staff – but we realized that there was a segment of the population that no one in the city was able to help. So we bit the bullet and made the investment in the machines and the training. It was a good move. Every time we treat a guest with this newest machine, we high five our decision and get to work.

How do you measure success?
The obvious measurement are our sales figures. Urban Body Laser has been in business since 2004 and you don’t stay in business if the business isn’t profitable.

But the most rewarding measurement is seeing how laser hair removal can change lives.

Some of the stories are heart wrenching – it’s difficult to convey how unwanted body hair can destroy a person’s confidence. Once they make the decision to take control, watching their confidence grow with every treatment is amazing.

We received over 250 customer reviews last year and every one of them are on our website. Lots of glowing reports but there are a few blemishes – which is ok because if we don’t know that we disappointed someone, we can’t make it right. And we want it to be right.

As a guy do you use any of the skin care products that Urban Body sells?
I sure do. My favorite is Osmosis Clarify – for blemishes and oily skin. It makes a big difference in my skin.

Now let’s find out a bit about the Jason outside of work. What’s your favourite colour?
Rainbow.

Hmmm, I’ve never thought of rainbow as a colour… What are your hobbies?
Weight lifting, hiking, competitive shooting.

Coolest thing you’ve ever done?
Drank from the Stanley Cup!!

Favourite meal?
Breakfast.

Biggest accomplishment?
Creating the life I have today. Getting married, starting a family, my friends and the role I play in the success of Urban Body Laser. I don’t take any of it for granted.

Joined UBL: January 2017
Job title:  Medical Esthetics Technician

Favourite part of the job:
That i get to learn something new everyday, with amazing like minded people!!

Favourite UBL product:
Going to have to be the matte moisture!! fights against acne prone skin (me!!!), while keeping my oil production under control! !

Favourite band/artist:
Frank Ocean

Hobbies:
Impromptu dance parties, trail running, baking cookies

Coolest thing you’ve done:
Walked through the redwoods national park and hugged a bunch of trees <3 Biggest accomplishment:
Crushing some medical obstacles! 4 rounds of radiation and coming out on top! always believing in myself has in turn made me work hard towards being a self sufficient and successful woman.

My hero is…
My dad! he taught me to always be honest, to always be courageous, and to do all things with love.

Favourite colour:
Mint green

Favourite food:
Anything and everything in large quantities

What’s next?
I don’t even know what i’m having for dinner tonight! but striving for a long, healthy, and happy life.

Joined UBL: November 2017
Job Title: Guest Services Specialist

What does looking after the “front end” of the business entail?
Making sure that every guest that walks in is greeted with a smile and feels comfortable being here:) It’s also important to me to have clear communication with all of our Guests and Technicians! Just want to ensure that the days run as smoothly and proficiently as possible: 

Favourite part of the job:
Seeing all of the guest so happy with their results and always laughing with the girls. On our breaks we laugh at the silliest things and I loooveeee it 

Favourite product that UBL sells:
Balance Cleanser and All Calm

Favourite memory (work):
Collecting jackets, toys and clothes for our Coats for Kids fundraiser that we donate to the Vancouver Christmas Bureau! When the volunteer came to pick up all the donated gifts he was telling us stories about how excited the kids get and all of the joy it brings the families  

Favourite colour:
baby blue, pale pink

Favorite song:
Simple Things by Miguel, Over by Drake

Favorite band/artist:
Drake, Chance the Rapper

Coolest thing you done:
Competed for Team Canada at the Youth Olympics in Singapore for Track and Field!

Favourite food:
A good Burger, Sushi, or Anything Sweeeeet 

Biggest accomplishment:
Getting a Scholarship to my Dream School – UCLA!!

What’s next?
NO IDEA!  Just trying to live, work and be happy in Vancouver!

Joined UBL: February 2018
Job Title: Guest Services Specialist

Favourite part of the job:
Our aloe! It’s super moisturizing but lightweight and ACTUALLY doesn’t feel like there’s anything on your skin!!

Favorite band/artist:
Ariana Grandeeeee

Hobbies:
Right now, my biggest hobby is probably travelling to new places.

Coolest thing you done:
Visited an elephant sanctuary and got to feed them up close.

My hero is: Not anyone in particular, but have tons of people who have inspired me at different points in my life (ex. Mindy Kaling, my parents, Shonda Rhimes, my friends, etc.).

Favourite colour:
Almost every shade of pink.

Favourite food:
Canned jackfruit!!

What’s next?
Not sure! Taking life as it comes, working on being the best possible version of myself.

Job Title: Medical Esthetics Technician

Favourite part of the job:
Helping our guests feel more confident whether it be through helping them achieve that flawless complexion or help them reach their hair loss goals ❤

Favourite UBL products:
Balance cleaner – couldn’t live without R3 Derma Boost serum.  Sunforgettable SPF stick.

Favorite band/artist:
This is constantly changing but I ❤ Hip-Hop & country music (total opposite, I know)

Hobbies:
Hiking, travelling, going to the gym, spending time with my boyfriend and dog.

Coolest thing you done:
Visited a bunch of temples in South East Asia, drive a Ferrari 488 through the Red Canyon in Vegas.

Biggest accomplishment:
Moving to BC to work towards my goals and become a certified laser technician/medical aesthetician.

My hero is:
My Mother and Grandmother – these two women have been such a rock for me. They are caring, selfless, supportive and I hope to be a reflection of them.

Favourite colour:
Pink, blue, purple – I love all colours though!

Favourite food:
Soups – ramen, veggie pho, seafood – oysters & sushi ❤

What’s next?
I’m going to continue to live a healthy life, learning as much as I can, constant growth, working on being better than I was yesterday.

Joined UBL: 2009
Job title: Medical Esthetician – Laser Hair Removal and Skin Rejuvenation, Anti-Aging Technician
Certifications:
2009
• Professional Esthetics/Spa Therapist – Blanche Macdonald Centre
2010
• Sciton Joule Platform with Dr. Bitter Jr
2011
• Scion Joule Platform Advanced with Dr. Bitter Jr
2014
• Lightsheer Duet and ET with clinical trainer Teresa Maloney
• Lightsheer Duet and ET Advanced with clinical trainer Teresa Maloney
• Advanced Laser Safety and the Biophysics of Laser Application with John Hoopman, Certified Medical Laser Safey Officer

Favourite part of the job:
Getting to help guests & seeing how happy they are with their results 

Favourite UBL product:
The pressed compact, because it has the most amazing coverage that isn’t cakey at all, and is healthy for the skin

Favourite song:
Thinking Out Loud by Ed Sheeran

Favourite band/artist:
At the moment Sam Smith but I will forever love Bob Marley and 2Pac

Hobbies:
Working out at the gym, yoga, spending time with my friends and of course spending time with Loca, my French Bulldog.

Coolest thing you’ve done:
Went to Mexico and built houses for under privileged families.

Biggest accomplishment:
Walking… Across hot coals and not burning my feet! And facing my fears, moving out of Penticton to start a new life in Vancouver 

My hero is:
My mom. Because she is the strongest, most inspiring woman I know.

Joined UBL: September 2016

Job title:
Senior Guest Services Specialist.

What does looking after the “front end” of the business entail?

I’m the first one to greet guests, and the last one to wish them farewell. I make sure every guest feels comfortable and at home with us, it’s really important to me that every guest feels like family

Favourite part of the job:
Helping our guests build self-confidence, and seeing that as they progress through their treatments they become more comfortable and at home

Favourite product that UBL sells:
Balancing Cleanser & Matte Moisture! I love how they smell and feel

Favourite work memory:
There was one day I was really in my head and not confident in myself at all, but Janiece and the girls snapped me out of it with love and compassion, everyday is my favourite work memory

Favourite colour:
Depends on my mood but either dark blue and gold, or dark green and white!

Favourite song:
Streetlights by Daniel Caesar

Favourite band/artist:
Kehlani, Billie Eilish, and Anderson .Paak

Coolest thing you’ve done?
Co-ordinated a lighting show for a concert!

Favourite food:
Bubble tea & anything mini

Biggest accomplishment:
Going to university and my personal growth

What’s next?
More coffees, more laughs and a LOT more love